Close your eyes and picture yourself stepping into the kitchen of your dreams.
Perhaps you see gleaming quartz countertops or warm oak and cherry cabinetry. Maybe there’s a center island with a recessed sink and focused lighting, or new flooring with a radiant heating to warm your toes on winter days.
Rossbach Construction can make all your residential dreams an affordable reality, whether they include building a new house, updating a kitchen or bathroom, adding a family room or redesigning an exterior entrance.
Since 1981 the company has built a reputation for quality. Owners Will Rossbach and Don Hruby hire people who love their jobs, use quality materials and stand behind their work. Clients will tell you Rossbach Construction’s level of service is second to none.
Will and Don conduct business with the understanding that above all else, customer satisfaction is always the first priority.
Clients hiring them quickly discover a level of customer service rarely seen in either the new construction or remodeling fields.
It starts with your first phone call to Rossbach Construction. You talk to a real live person, not a machine. And then staff makes sure to show up on time for appointments.
Those sorts of basic considerations are often found lacking in competitors, Hruby says.
Rossbach’s clients not only stay happy, but informed.
“Customers are kept in the loop with schedules detailing not just our project start dates, but end dates too,” Hruby says.
That’s the kind of service that has earned Rossbach a 99 percent satisfaction rating among the customers they’ve polled. And customers keep coming back for more.
Pent-up desire to make improvements
During the recent recession, Hruby says homeowners frequently decided to do simple fix-ups, such as replacing a window or doing a necessary repair, and held off on bigger projects.
Now, as the economy rebounds and real-estate values recover, people are once again feeling confident about investing in their homes. And it’s no surprise they’re turning to Rossbach to help them implement those long-delayed, major improvements.
Hruby says clients often choose to tackle their outdated kitchens first. The Rossbach crew will offer guidance on how to transform inefficient, dark kitchens into warm, welcoming gathering spaces. They make recommendations on redesigning the traffic flow and layout, and offer knowledgeable advice on countertops, cabinets and appliances.
Hruby says the Rossbach staff also point out the importance of having the new kitchen blend seamlessly with the other rooms in the house. “Sometimes visitors walk into a kitchen and immediately have the sense it’s an ill-fitting remodeling job,” Hruby says.
“We do our best to match color tones of the cupboards and floors so the new kitchen is unified with what’s existing in the rest of the home.”
Bathrooms have been another popular remodeling project of late. Whether upgrading the vanity, installing new fixtures or replacing the fiberglass shower enclosure with ceramic tile, the folks at Rossbach can handle all the work and keep the cost within the client’s budget.
No job is too small or too big
And customers have the peace of mind knowing Rossbach Construction stands behind its work, not for the industry standard of one year, but for five years.
“If you need a doorknob replaced, we can do that,” says Hruby. “If you want a whole new house, we can build it for you. There’s nothing we won’t do.”
Will and Don also volunteer in their community. Will has partnered with Habitat for Humanity to build sound housing for those in need of adequate shelter, and Don participates in a builders outreach program which helps our injured war veterans fix up and maintain their homes. Will served on the Maplewood City Council for several years and recently stepped down from his post as mayor.
It is this type of dedication - and the obvious pride that comes with a job well done - that the company knows will keep customers coming back for more, in any kind of economy.
That’s because they’ve been around enough to know their sterling reputation for quality not only keeps them going in boom times when shoddy firms proliferate, but also sees them through economic rough patches when lesser companies quickly vanish.
“We can’t stress that enough,” Hruby says. “A customer needs to know that their contractor will be around when a project’s done, because a warranty is only as good as the company that stands behind it.”
Helping to fulfill homeowners’ dreams; that’s what the folks at Rossbach Construction have been doing so well for more than three decades.